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Terms & Conditions

Welcome to the McCalls of Lisburn website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.

We reserve the right to modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

Your Privacy - We respect your privacy and will never sell or share your details with any third party.  We do not store your credit card or other payment details.

Prices - All prices quoted are in pounds sterling and include UK Value Added Tax (VAT) at the current rate.  Website prices may vary from in store prices.  Prices may change eg to account for changes in VAT. Any additional local taxes and/or import duties will be borne by the customer.

Products - While every care is taken to produce accurate images, colours and descriptions actual products may vary slightly. 

Orders - We can only accept orders while supplies last, errors and omissions excepted. We reserve the right to limit quantities of any particular item offered for sale.  If you have requested an item which is sold out we will inform you by phone or email offering an alternative if available. Otherwise the transaction will be cancelled.

Discount Codes - Any discount codes are for website transactions only and cannot be used in store.

Delivery - See our Delivery and Returns page for details.

In store Collection - Choose the free 'Pickup From Store' option on checkout.

Problems - We are here to help.  Any complaints will be thoroughly and promptly investigated. Please contact our team if you have any problems at all.




This privacy policy applies between you, the User of this website and McCalls of Lisburn, the owner, and provider of this website. McCalls of Lisburn takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully. 

Definitions and Interpretation

In this privacy policy, the follow definitions are used:

  • Data: collectively all information that you submit to McCalls of Lisburn via the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;
  • Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
  • McCalls of Lisburn, we or us: McCalls of Lisburn, a company incorporated in Northern Ireland with registered number NI605782, whose registered office is at 20-24 Market Street, Lisburn, Co Antrim, BT28 1AB;
  • UK and EU Cookie Law: the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
  • User or you: any third party that accesses the Website and it not either (i) employed by McCalls of Lisburn and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to McCalls of Lisburn and accessing the Website in connection with the provision of such services, and;
  • Website: the website that you are currently using, https://www.mccallsoflisburn.com/, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

  • the singular includes the plural and vice versa;
  • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
  • a reference to a person includes firms, companies, government entitles, trusts and partnerships;
  • “including” is understood to mean “including without limitation”;
  • reference to any statutory provision includes any modification or amendment of it;
  • the headings and sub-headings do not form part of this privacy policy.


Scope of this Privacy Policy

This privacy policy applies only to the actions of McCalls of Lisburn and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 


Data collected

We may collect the following Data, which includes personal Data, from you:

  • Name;
  • Contact information such as email addresses and telephone numbers;
  • Demographic information such as post code;
  • Financial information such as credit/debit card numbers;
  • IP address (automatically collected);
  • Web browser type and version (automatically collected);
  • Operating system (automatically collected);
  • A list of URLs starting with a referring site, your activity on this website, and the site you exit to (automatically collected).
  • in each case, in accordance with this privacy policy.

We collect the above information to contact you in relation to the enquiry you submitted and store this information on our secure, cloud based CMS for Internal Record Keeping. At any time you can request details of personal information which we hold on you and/or request to have the information removed from our servers. If you would like a copy of the information held on you please either email info@mccallsoflisburn.com or write to:

McCalls of Lisburn
20-24 Market Street
Co Antrim
BT28 1AB 

Any personal information you provide to us via the forms on our websites will never be passed on, sold, or rented to anyone.



Cookies are small text files which are transferred from our Website and stored on your device. We use cookies to help us provide you with a sufficient service, and to help make our Website function correctly for you. To see how we use and store your cookies, please refer to our Cookies Policy.

Tracking Pixel

Our emails include a tracking pixel. This pixel detects if a subscriber has opened or abandoned the email and helps us report on and improve our newsletter.

Our use of Data

McCalls of Lisburn is the “data controller”.

We will retain any Data the data you submit until you instruct us to delete.

Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy your Data will not be disclosed to third parties. This includes our affiliates and/or other companies within our group.

All personal Data is stored securely in accordance with the principals of the General Data Protection Regulation 2018. For more details on security see the clause below (Security).

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  • internal record keeping;
  • improvement of our products/services;
  • transmission by email of promotional materials that nay be of interest to you;
  • Contact for market research purposes which may be done using email, telephone, or post. Such information may be used to customise or update the website.

in each case, in accordance with this privacy policy.


Third party websites and services

McCalls of Lisburn may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal data provided by users of this website. 

We will not share your personal Data with any other organisations for marketing, market research, or commercial purposes, and we don’t pass on your details to third party websites.


Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.


Changes of business ownership and control

McCalls of Lisburn may, from time to time, expand and reduce our business and this may involve the sale and/or transfer of control of all or part of McCalls of Lisburn. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which is was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instance, we will take steps with the aim of ensuring your privacy is protected.


Controlling use of your Data

Wherever you are required to submit Data, you will be given options to restrict or use of that Data. This may include the following:

  • use of Data for directing marketing purposes; and
  • sharing Data with third parties.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Sending information over the internet is, generally, not completely secure, and we cannot guarantee the security of your data while it’s in transit. Any data you send is at your own risk.