Refund policy

We are a family-run UK company. All products are shipped from our store in the UK and come with a 14-day money-back guarantee.

Returns

You may return any item (excluding underwear) for a full refund of the goods* within 14 days of delivery. Goods must be in their original packaging with all labels and tags attached, and unused.

Pack your returns securely. We strongly advise you to obtain proof of posting when returning items in case the parcel goes missing — we do not accept responsibility for any returns lost or damaged in transit.

Returns Dept
McCalls of Lisburn
20–24 Market Street
Lisburn
Co Antrim
BT28 1AB

* We do not refund postage and packaging charges.

Any questions? Contact us or call 028 9267 5111.